About Cancelling
We can cancel the order for you free of charge if you contact us in time after your purchase.
1. For instock orders, please contact us within 6 hours the minute you finish the payment.
2. For custom orders, please contact us within 24 hours the minute you finish the payment.
3. Orders can’t be canceled once parcels are dispatched or the products are being customized well.
About Repair Service
For lace wigs bought from our website, if any need, we can provide cleaning, maintenance and repair one time within three months.The Repair Service Includes:
1. Wig cleaning
2. Repair tangles or shedding
3. Replacing lace or elstic bands
(P.S: customer bear all the shipping cost)
Note: If requesting for repair or exchange or cancel your order, you shall firstly contact us by email or online help. We will not provide any exchange, return or repair service without our permission, and all loss shall be undertaken by customers.